Terms of service

TERMS OF SERVICE

Acceptance of Terms By accessing and placing an order with Lone Star OEM Supply, you confirm that you are in agreement with and bound by the terms of service contained below. These terms apply to the entire website and any email or other type of communication between you and Lone Star OEM Supply.

Products and Descriptions

We sell new and used OEM automotive parts
All used parts are accurately described with photos showing actual condition
Part compatibility information is provided to the best of our knowledge based on OEM specifications
It is the customer's responsibility to verify fitment and compatibility for their specific vehicle before purchasing
We cannot guarantee that used parts will fit all vehicle variations, trim levels, or modified vehicles

Condition of Used Parts

Used parts are sold in "as-is" condition as described and photographed
Normal wear and tear consistent with the part's age and mileage is expected
All used parts are marked with tamper-proof security stickers or UV markings for authentication
Functionality is tested when possible, but some components cannot be fully tested outside of a vehicle

Pricing and Payment

All prices are in USD
We reserve the right to change prices without notice
Payment must be received before order fulfillment
We accept major credit cards and other payment methods as displayed at checkout

Shipping and Delivery

Shipping times are estimates and not guaranteed
We are not responsible for delays caused by shipping carriers
Risk of loss and title for items pass to you upon delivery to the carrier
Customers are responsible for providing accurate shipping addresses
We package parts securely, but are not responsible for carrier damage (file claims with the carrier)

Fitment and Compatibility

Customers must verify part numbers, compatibility, and fitment before ordering
We provide OEM part numbers, vehicle applications, and interchange information as a guide
Variations in vehicle options, trim levels, production dates, and modifications may affect fitment
We are not responsible for incorrect purchases due to customer error in verification

Installation

Professional installation is recommended for all automotive parts
We are not responsible for installation errors, labor costs, or consequential damages
Customers assume all risk associated with installation

Returns and Refunds

Please refer to our Return & Refund Policy for complete details
Returns must be authorized in advance
Used parts must have tamper-proof stickers or UV markings intact
Restocking fees may apply

Limitation of Liability

Our liability is limited to the purchase price of the product
We are not liable for consequential damages, installation costs, towing, rental cars, or lost time
We are not responsible for misdiagnosis of vehicle issues or incorrect part selection by the customer

Warranty Disclaimer

Used parts are sold "as-is" with no warranty unless explicitly stated
We do not offer warranties on used parts beyond our return policy period
Any manufacturer warranties on new OEM parts may apply (contact manufacturer directly)

Intellectual Property

All content on this site, including images, descriptions, and logos, is the property of Lone Star OEM Supply
Unauthorized use of our content, including product photos, is prohibited

Accuracy of Information

We strive for accuracy in all listings but cannot guarantee that all information is error-free
Part numbers, applications, and specifications are subject to change
Customers should verify all critical information before purchase

Right to Refuse Service